Generally, sales can take a few days to show as retailers report sales to us. However, if you know a sale was completed but haven't seen it show up yet, there are a few reasons why:
The sales reporting window is still open.
Reported commissions may fluctuate throughout the month as retail partners report new sales, returns, and cancelled orders over a 30 to 120 day period. Payout terms by retailers must be finalized before commissions can be paid out on the 1st of the month.
The user used a cash back or coupon site during the purchase.
If your fan clicks on a coupon site or Ebates after they have clicked on your MagicLink, then you may not be credited with the sale or the commission. Browser add-ons like Honey, RetailMeNot, and Ebates can also override the tracking code in your MagicLinks.
There is a sale, holiday, or other event occurring that has increased the retail site activity.
When more traffic is directed to a retailer's site, it can take longer for sales or commissions to be credited to you.
The item is not commissionable.
Many larger retailers (Macy's, JCPenney, Nordstrom, etc) do have brands and/or product categories that are excluded from commission. You may view a brand's Gross Commission Rate in the Retailer Tab.
If you are concerned that there is another reason your sale is not showing up, feel free to contact us. We'd be happy to help.